Click here to leave a comment about your customer service experience. There is "NO" way I would ever return to my past relationship. Perhaps, the option should be given for a person to meet someone, and decide for themselves Eharmony, shame on you! I've paid up for qq year and have 6months left, but I changed my provider and my email address on the 1st of June and now can't access my account, can't continue writing to my matches and the emails to eharmony support just bounce back! There are various customer service options to choose from, including contacting the billing department about a refund for a charge you did not authorize. A couple years ago they gave me a stellar monthly auto renewal rate once I reached the age of We called customer service and asked the hours of operation to find out the information. Are you people serious.
I have very few friends who have been successful on this website. No warning, no popup, no banner, no carrier pigeon, text, or email. The automated system explains that Match. Eharmony, shame on you! Visitors can open a free account with limited access to some portions of the site unless they choose to pay for additional services. I messaged their customer service 3-times and received no response. Most of my friends have been successful on free websites. Warren — Former Senior Vice President mwarren eharmony. At least, I am being honest and not trying to enter your site, unlike, I am sure many people have. I like to enquire if you have any personalised system for individuals? They said my old rate was no longer available! It is not just me. Are you people serious. Sorry, but nobody deals with crap customer service on an overpriced dating site, with too many better competitors out there. I signed up not too long ago and I am having people that you people are saying writing me for the last 5 years plus. Here's the kicker - they said my cheap rate was no longer available - and hit me with a price increase! Just a flat out deceptive charge. Just a few pages asking about my Likes and Dislikes on a point scale over meeting someone, dating someone, and my marriage objectives. I want to cancel now as i read their policy I have 3 days to cancel but it says to contact by mail I had to create a new account from scratch with a new email, once approved, I was back up and running. Free days are never free, you can jump out of your pant their site will redirect to the payments page, no matter if they advertised free days. I agree with the other reviewers that some of the profiles must be fake implanted and the pictures boost it offline. I wasn't getting matches that were a good fit, and it had been over 6 months since I took it. I canceled my subscription immediately. I tried to cancel my membership and was told that it has to run its course for those 6 months yes. The phone team promise to look into the problem and then ring me back
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